882 Replies | Last update 2024-03-19
2023-02-07   #800

Reply to #799 @mikey66 :

Our specialists will re-check your account[accepted for service 09:45].

2023-02-08   #801

Hiya Guys 


Still not fixed guys any update when its going to be fixed


Regards


Mikey66 S132 Lancashire

2023-02-08   #802

Reply to #801 @mikey66 :
Hi.
In order to solve your account problem, we had to add new combat items to the game, we are currently testing these items, as soon as testing is completed, we will update the version of the game. It won't take more than 48 hours.

2023-02-10   #803

Hiya 


thanks for the update


Mikey66

2023-02-10   #804

Reply to #803 @mikey66 :

Hi
Check, everything should work now.

2023-03-08   #805

Why did we lose everything in our mail that still had 5 days left before it got deleted. I lost a lot of chests and exp from world boss vip benefits and a rewards from previous events.

2023-03-08   #806

Reply to #805 @josuapark :

Hi. This has always been the case, the maximum time for storing a letter is 5/6 days, despite the fact that 14 days are stated. Therefore, it will be good if you take up letters with resources right away.

2023-03-09   #807

I know that we have always had 5 to 6 days and that is the problem. I had mail that still had 5 days of storage time left on both my accts and when I logged in all my mail was gone. I use my mail as time runs out so that I have extra exp and silver to use when events come up. Why did all my mail suddenly disappear when it still had time left?

2023-03-09   #808

Reply to #807 @josuapark :

The system as a whole shows 14 days, if there were 5 days left, this is already storage for 9 days.

If you have lost letters received on the day of the disappearance, then we can check this.

2023-03-09   #809

This has never happened before. I have been playing this way for years and have always used my mail as extra storage and the timer has always started at 6 days and counts down and when the timer reaches 0 or one day left I use those mails so I don't lose them or I use them up if an event is active that require silver, rp or exp. Guess there must have been some sort of glitch in the game that I lost all my mail eventhough I had days left on the count down timer. Not a big deal at the moment since there is no event active that requires any of those resources. Just wanted to make you aware of the problem.

2023-03-09   #810

Reply to #809 @josuapark :

We are aware that emails can disappear from the mail if the countdown shows 8/9 days. Therefore, storing letters is not recommended.

2023-03-10   #811

Well here is something else that has happened since everyone or most everyone lost their mail. All the replays in campaigns are now gone as well so something has happened in the game to have caused alot of things to disappear.

2023-03-10   #812

Reply to #813 @josuapark :

You must pick up the letters from the game mail without fail as soon as you receive them. We are responsible for the fact that you receive letters with resources,but what will happen to them further is your responsibility,because for these letters: you don't take you can delete you can forget about them.

It is impossible to keep letters in the mail for more than 5/6 days, they can be deleted by the system, as an additional and unnecessary cache / cookie

2023-03-11   #813

yes i do , looks like you dont get what Josua told you. He said that even the videos from camps are gonne. 

2023-03-11   #814

Reply to #815 @jonnyleon :

Because this is an additional cache that is cleared by the system when necessary.

2023-04-02   #815

I am stucked at 70% loading. Please check your server. Thanks.


DAK - S10

2023-04-03   #816

Hi 

The game is not loading its stops at 70% .

Boody -S52

2023-04-03   #817

The game will only load to 70% on both my accts

2023-04-03   #818

Reply to #819 @josuapark :

Hi. check please.

2023-04-03   #819

Reply to #815 @dak2020 :

Hi, check please.

2023-04-03   #820

Reply to #816 @boody :

Hi, check please

2023-05-11   #821

how is this possible?

level rank event.png


2023-05-11   #822

Reply to #821 @josuapark :

We checked it now, the picture is quite different.

IMG_20230511_091917.jpg

2023-08-30   #823


LeifBrock

S 137 

Twilight in front (255-260) sefer 10 u geçtim ama yeniden oyna dedi.....

800 altınla flash dan aldığım 5 corrosion 3 ve 3 corrosion 2 ile geçtim....

Ek de resimlerde var


 

2023-08-30   #824

Reply to #823 @gilesconley :

Anlamıyorum. Dün campı geçtin, şimdi tekrar mı geçmen gerekiyor? Veya neyle ilgili?

2023-08-30   #825

Geçtiğim 10.seferi geçmedin diyor 11i oynamam lazım 10 dasın diyor

Kırmızı birlik yok .....Ekran Görüntüsü (8).png

2023-08-30   #826

Reply to #825 @gilesconley :

Bu gibi durumlarda Auto Fight tuşuna basmanız gerekiyor,yani belki haritanın arkasında bir unit vardır(oluyor). Bu da geçemediğin anlamına geliyor.Ayrıca bu gibi durumlarda kampın otomatik geçişini kontrol etmeniz gerekir,Auto Fight düğmesinin üstünde bulunur.

2023-09-01   #827

Sayın admin

Pardon ama 9 birlik yok edipte haritanın arkasında birlik oluyor demek hele ki kırmızı olsa harita da bana biraz garip geldi....

Hele ki 255 sefere gelene kadar böyle bir sıkıntı yaşamamışken ?

2023-09-01   #828

Reply to #827 @gilesconley :

Kampanyalarda sorun olup olmadığını görmek için Sıralamayı açın ve oyuncuların seviyelerine bakın. Kamplarda herhangi bir sorun yok.

2023-09-02   #829

Oyun %70 de duruyor?


2023-09-02   #830

both my accts on S3 are only loading to 70%. 

2023-09-02   #831

Reply to #830 @josuapark :

We update servers, wait a few minutes please.

up/re: Check it.

2023-09-03   #832

  Are your techs making it so that players can not play the game on a tablet or other android devices? Ever since you updated the servers if i login to the game on my tablet or phone using the puffin web browser for android the game will only stay connected for 5 or 10 minutes and then says unstable network and kicks me off the game and lags really bad.

2023-09-03   #833

Reply to #832 @josuapark :

No, if this happens, then it is related to the Puffin browser, not the game. The browser can block the connection to the game, the game itself is always online. That is, technically, what you write would mean that our game server would be closed every 5-10 minutes, and this is not theoretically possible. Therefore, look for a solution to this problem in Puffin or via internet connec.

2023-09-22   #834

 The god one shot skill does not seem to be triggering on my apocolypse artillery unit in arena and colosseum but does trigger in instances.

2023-09-22   #835

Reply to #834 @josuapark :

We checked that everything is working correctly. There are no errors with the skill.

2023-09-25   #836

can't log in anymore
blob.png

2023-09-25   #837

Reply to #836 @test :

Click Proceed to generalwar.jtggame.com (unsafe)

and you will be able to enter the game.


So, and next time be sure to clear your cookies/cache as we have update the certificate.

2023-09-25   #838

i did clear cookies and cache but the game won't load, black screen:
blob.png

2023-09-25   #839

Reply to #838 @test :

What browser do you use?

2023-09-25   #840

the recommended spart/baidu browser

2023-09-25   #841

this is from ucbrowser;
blob.png


2023-09-25   #842

Reply to #844 @test :

Рroblem on your PC.
Date on your computer should be automatically synchronized with time.windows.comimage.png
 Try reinstalling your browsers.

We don't have a problem with game connection

image.png

2023-09-25   #843

ok, i'm able to run in ucbrowser now, cleared cookies/cache in all browsers i have.

Ty for the help

2023-09-25   #844

Reply to #843 @test :

Is everything working now?

2023-09-25   #845

seems to, ty

2023-09-25   #846

Reply to #845 @test :

Have a good game.

2023-10-24   #847

didn't get reward from rating event

2023-10-24   #848

Reply to #847 @test :

Write your nickname and server, we will check.

2023-10-25   #849

hosichen s6

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