Reply to #449 @makc :

Удачной Игры

Hello

i have problem with alc rp and upgrade pack

https://prnt.sc/t8a0mt

https://prnt.sc/t8a00o

NihatHaynes S73  

Reply to #451 @osama :

We will check it

Reply to #444 @admin :

I will write him and tell him what you found. He claimed he had enough medals so I was just going by what he told me

Reply to #453 @josuapark :

Ok,thank you

I can not login to my acct. It keeps timing out no matter what broswer I try using. JosuaPark s21

Reply to #455 @josuapark :

Checked account, found no problems

thanks. after about 30 minutes I was able to get back onto both my accts but only after midnight when everything resets. I was not able to collect to collect any of my daily rewards or checkin rewards since I was not able to login before everything reset. This has happened before but it does not  happen often.

Reply to #451 @osama :

my account not fix

Reply to #458 @osama :

We apologize for the temporary inconvenience.The problem is not only yours, it is partially available to other players.We are looking for a problem, this week will try to solve the problem.

ok thanks

RedWolf, S22 (Курск). Оплачена покупка золота. Золото до сих пор не зачислено.

Reply to #461 @timberman :

Здравствуйте.
Ваша покупка зачислена на аккаунт #220020000246 - 6 уровень
проверьте другие аккаунты, возможно не нам том аккаунте вы провели платеж

И что это за аккаунт ? Количество золота не прибавилось.

Reply to #463 @timberman :

Вы соверешили покупку на другом аккаунте проверьте другой аккаунт сервер S22, там аккаунт на 6 уровне - стадия обучения.
Золотые монеты начислены на другую уч. запись

И как золото с другого аккаунта перевести на тот, на котором играю. На том ааккаунте я даже и не нгачинал играть на сервере Курск. Кто же знал, что при покупке золота еще и электронную почту менять нужно.

Reply to #465 @timberman :

Разные почтовые адреса, разные аккаунты, сейчас попробуем, что нибудь придумать

В следующий раз буду внимательнее.

Reply to #467 @timberman :

Проверьте аккаунт RedWolf - исправили.

Есть. Спасибо огромное. Удачного дня.

Hello

i can`t login to my account 

nihatolson s67

2020-07-17_18-51-41.jpg

i just bought 600 gold for 30usd and than this happens .  I can't open the game anymore.

please help

We are currently working on fixing the issue, please be patient

LeifBrock

Server S137 Britain

Haiti port Prince de 13 cü bölüm bitti km yükseltemiyorum...

geri dönüş ve bilgilendirme rica ederim......

Daha geride seferde olan arkadaşlarım 207 yi yükseltmeye başladı ....

Reply to #480 @leifbrock :

Sorun nede??? tamamlaya bilmiyormusun?

Yoooo tamamlamasını biliyorum da,

Başka hesaptan nasıl oluyorda 208 basılırken ve seferde geri iken ben basamıyorum diye düzgünce  soruyorum.... ve haklı olarak bilgi bekliyorum

Reply to #482 @leifbrock :
Seni anlamıyorum, lütfen İngilizce yazınız, daha ayrıntılı olarak sorun nedir?

leifbrock 
Server S137 Britain Haiti port Prince, 13th episode is over, I can not raise km 
My friends, who were at the 11th time behind, started to raise 207

Reply to #477 @leifbrock :

You have not completed the previous campaigns.
200-205 (17-18)

I have not tried recharging for a few days now but I was just told by a player on s21 that recharge is not working.

Reply to #479 @josuapark :

How exactly does it not work?

checked on your server:

no problems found

Both me and the other player receeive this message when we try to recharge and I still get it afte clearing cache.

recharge.png

Reply to #481 @josuapark :
This will be fixed soon.

Reply to #481 @josuapark :

Check please

hi

Plese check my acc cant claim rewards from online pack,thanks

GeroBond server 17

Reply to #484 @gerobond :
Hi

You do not have enough storage space.

didnt figure that lol, sorry make you lose time

Hello

i have problem with alc rp and upgrade pack

https://prnt.sc/t8a0mt

https://prnt.sc/t8a00o

NihatHaynes S73 

more than month now

Reply to #487 @osama :
Hi

Strange, we fixed this error quite recently in an update, we'll check it out.

  JosuaPark s21. I never received my recharge bonus for last month. I recharged 30 dollars near the end of the month.

Reply to #489 @josuapark :

Check again

I received it. Thanks

Reply to #488 @admin :

when ?

Reply to #492 @osama :

29/07/2020
but we check this problem again

Server 22

YURGEN

После первого пополнения возникла ошибка. Пустые ячеки в окне. http://c2n.me/48HS7zo

Reply to #492 @osama :

Sorry
We clarified, it turned out that after a certain level, rewards for raising the headquarters are not issued

Reply to #494 @yurgen :

Если средний мировой уровень сервера выше 90 уровня, значит это не ошибка. Данная награда за пополнение выдается по сред.мировому уровню. Мы продлим этот уровень в событии до 110 уровня. Спасибо, что сообщили.

Reply to #494 @yurgen :

Обновите игру и проверьте. Теперь награды будут активны до 110 сред.мир.уровня.

Username:  JimmyVargas

Server:  S69 (Lincoln)

For abouy 2 weeks one of my World War troops has been stuck in "At war" status.  It cannot be used or undeployed.  It is a P1500 Grand Cannon-110 at city U.S.S.R.  Please fix.

Username:  JimmyVargas

Server:  S69

About 3 days ago my number of General Points dropped from about 29,700 to 16,520.  I did not do anything to consume the missing 13,158 points.  I request these be returned to my account.

Thanks